Privacy Policy

Privacy Policy

Last Updated: September 10, 2023

1. Introduction

Welcome to PokéLure! We value your trust and are committed to protecting your personal information in accordance with the Australian Consumer Law (ACL) and relevant privacy legislation. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our business and use our services. We also adhere to Shopify's privacy policy in certain areas.

2. Definitions

  • Personal Information: Information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not.
  • We, Our, Us: Refers to PokéLure.
  • You, Your: Refers to our customers and users of our services.

3. Information We Collect

We collect the following types of personal information:

  • Contact Information: Such as your name, email address, postal address, and phone number.
  • Payment Information: Information required for payment processing, including credit card details or other financial information.
  • Transaction Information: Details about your purchases, order history, and interactions with us.
  • Usage Information: Data about your interaction with our website, including browsing history, pages viewed, and referring website.
  • Communications: Records of any correspondence and communication between you and PokéLure, such as emails, chat messages, and customer support requests.
  • User Account Information: If you create an account with us, we may collect and store information related to your account, such as username and password.

4. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and improve our services.
  • To process your orders and payments.
  • To communicate with you about your orders and account.
  • To respond to your inquiries and provide customer support.
  • To send you marketing and promotional materials (if you have opted in).
  • To comply with our legal obligations.

5. Disclosure of Your Information

We may share your personal information with third parties under the following circumstances:

  • With service providers who assist us in delivering our services.
  • When required by law or legal authorities.
  • In connection with a business transfer or sale.
  • With your consent.

6. Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system is completely secure. Please use caution when sharing personal information online.

7. Your Rights

You have the right to:

  • Access and request a copy of the personal information we hold about you.
  • Correct inaccuracies in your personal information.
  • Request the deletion of your personal information.
  • Opt out of marketing communications.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant updates.

9. Contact Us

If you have questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at: thepokelureco@gmail.com or via our socials @ThePokeLure

Note: Some aspects of this privacy policy, especially related to online shopping, payment processing, and e-commerce features, are linked to Shopify's privacy policy. For more information about Shopify's privacy practices, you can refer to their Privacy Policy.